We are seeking a dedicated professional to support our team in providing high-quality immigration services. Job Summary This position involves various tasks, including case management, document preparation, and client communication. As a key member of our staff, you will be responsible for ensuring the efficient and safe completion of these tasks. Responsibilities 1. Case Management: Maintain meticulous case records and verify required information to ensure accurate processing. 2. Document Preparation: Draft and request necessary case documents, using systems to generate forms where applicable. 3. Client Communication: Prepare documents and letters for immigration purposes, send complete case packets for review, and provide clients with ongoing case updates. Qualifications 1. Linguistic Skills: Bilingual in English and Spanish (proficient in writing documents) is highly valued. 2. Customer Service: Strong customer service skills and reliable communication are essential. 3. Technical Skills: Proficiency in Microsoft Office tools and English language proficiency at C1 or higher is required. About This Role This role is part of a law firm dedicated to supporting immigrants' rights and providing legal services related to immigration. We foster a collaborative, organized, and growth-oriented culture that values teamwork, integrity, and commitment to excellence.