**1. Performance Management and Team Development** 1.1 Conduct performance reviews of trainers, evaluating needs and performing cost/benefit analysis and other evaluations of operational strategies. 1.2 Lead open forums and team meetings to communicate productivity and performance goals, motivating trainers. 1.3 Supervise and improve center performance through continuous monitoring, problem resolution, system audits, and quality assurance measures. 1.4 Establish high standards of productivity, quality, and customer service, defining clear guidelines for users. **2. Content Development and Management** 2.1 Review training agendas and content development, ensuring effective implementation. 2.2 Summarize, gather, and analyze training trends and data for regular performance reports. 2.3 Oversee the maintenance of the training system and the implementation of updates. **3. Recruitment and Human Resources Support** **4. Leadership and Continuous Improvement** 4.1 Maintain constant professional improvement by participating in workshops provided by the company, following trends, and actively engaging in team projects. 4.2 Demonstrate sound judgment and fairness in managing policies and procedures, influencing and motivating others. 4.3 Strategic thinker with the ability to execute tactically, managing people, processes, and technology. **Education** **Experience** **Skills**: "Dynamic team player Solution-oriented Relationship building Performance management Leadership skills Written and verbal communication Technical skills People management Process implementation and improvement Strategic thinking and tactical execution"