(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia) 4 days ago - Be among the first 25 applicants Passionate about technology? Join our team as a L2 Technical Support Consultant and work in a multicultural, multilingual environment from your home office. Enhance your skills and achieve goals with our People First approach. Here's what you'll do: Answer support calls and document issues or requests in the feedback log Attend daily meetings with developers to stay updated on app changes Test new releases, document bugs, and report issues Monitor the feedback log for new entries Reproduce bugs or issues, documenting steps to reproduce Assist in preparing requirements for enhancements Communicate with developers and IT departments to troubleshoot issues What you need to succeed: Excellent English skills (C1 or higher, spoken and written) Over 2 years of experience with .NET Core MVC Framework Strong troubleshooting skills QA mindset and attention to detail Ability to reproduce issues Customer-oriented attitude Strong interpersonal skills Nice to have: Degree in computer science or IT Benefits include: Flexible schedule and remote work International, inclusive environment USD compensation Bonuses for referrals Paid training and probation Work-life balance and growth opportunities About SupportYourApp: We provide secure technical and customer support for tech companies worldwide, working with clients from over 30 countries and speaking over 60 languages. Since 2010, we've grown into an industry leader with 8 global hubs, treating our team with care and respect. Apply now with your CV in English highlighting your skills! Visit: www.supportyourapp.com Our commitment to diversity and equal opportunity is unwavering, regardless of race, sex, religion, or other characteristics. Additional Details: Seniority level: Entry level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting #J-18808-Ljbffr