Join to apply for the Sr Technical Consultant role at ACI Worldwide 1 day ago Be among the first 25 applicants Join to apply for the Sr Technical Consultant role at ACI Worldwide Job Summary: Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements. Primarily responsible for the identification and development of solutions for customers using company products, outsourced solutions, and/or proprietary tools/techniques. Defines customer needs and develops a plan and proposal for project delivery. Viewed by customers as a consultant. Performance is typically evaluated based on utilization (billable hours). Job Responsibilities: - Implement payment processing solutions for credit, debit, fleet, and gift cards with ACI's product suite. - Solve highly technical and complex problems for projects. Guide and provide technical direction. - Maintain advanced technical knowledge of the product set and business processes. Assist customers with implementation efforts. - Collaborate with Solution Integrators for payment message integration and support end-to-end testing. - Anticipate risks and business implications, take appropriate mitigation actions, and seek necessary information through skillful questioning. - Adhere to corporate policies, including the ACI Code of Business Conduct and Ethics. - Work closely with project managers, solution architects, and customers to deliver payment solutions. - Create technical design documents and other deliverables as required. - Perform other duties as assigned. Knowledge, Skills, and Experience: - Bachelor’s degree or equivalent experience. - Experience with POS systems, e-Commerce platforms, and third-party API integrations. - Strong troubleshooting and issue tracking skills. - 5 years related experience. Preferred Knowledge, Skills, and Experience: - Degree in Computer Science, Information Systems/Management, Business, Accounting, or Finance preferred. - Proficiency in credit and debit card acquirer processor message specifications, including ISO8583 standard. - Knowledge of payment transaction flows, including authorization, sales, and reversals, across both in-store and e-commerce environments. Work Environment: - Standard work environment. - Majority of time spent on PC (Phys. Req.). Seniority level: - Mid-Senior level Employment type: - Full-time Job function: - Information Technology Industries: - Software Development #J-18808-Ljbffr