Site Reliability Engineer (Senior) ID35139 Full time | AgileEngine | Colombia Posted On 04/24/2025 Job Information City Pereira State/Province Risaralda 660004 IT Services Job Description AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) Responsibilities Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security). Support deployments across staging and production environments. Maintain and improve CI/CD pipelines using GitLab . Manage infrastructure as code using Terraform . Configure and manage containerized workloads with Docker and Kubernetes . Support customer-facing EHR integrations , including VPN tunnel setup and troubleshooting, SFTP configuration (AWS Transfer Family), and assistance in Mirth-to-IRIS migrations (training will be provided). Participate in incident detection, diagnosis, resolution, and post-mortem processes. Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront). Collaborate closely with software engineering, QA, and DevOps teams. Participate in on-call rotation with a global team. Ensure all infrastructure activities comply with HIPAA and GDPR regulations. Minimum Qualifications 5+ years of experience in SRE, DevOps, or infrastructure roles . Experience working with AWS-based infrastructure and related services. Strong understanding of VPN tunneling, SFTP configuration, and basic networking . Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes . Familiarity with scripting languages (e.g., Bash, Python). Excellent communication and collaboration skills within distributed teams. Proactive mindset with a sense of ownership and accountability. Comfortable participating in incident response and alerting systems. Willingness to collaborate with customer IT contacts for EHR integration tasks. Proven ability to operate autonomously and mentor others. Work a Panama schedule with 8-hour daily shifts and participate in on-call duties 2–3 days per week, including every other weekend. Preferred Qualifications Familiarity with Mirth and IRIS (standard EHR platforms). Experience with tools like Bitbucket, Codefresh, or Ansible . Background in healthcare, life sciences, or other regulated industries. Exposure to infrastructure security best practices. Benefits Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. Competitive compensation: USD-based salary, budgets for education, fitness, and team activities. Exciting projects: Modern solutions development with Fortune 500 clients and top-tier brands. Flextime: Flexible schedule with options for remote and in-office work. Your application doesn't end here! To proceed, check your email and complete your registration on our Applicant Site. Incomplete registration will terminate your process. #J-18808-Ljbffr