Job Description - Restaurant Waiter/ess (Server) (HOT0BLVE) Job Number: HOT0BLVE Work Location Hilton Bogota, Carrera 7 No. 72-41, Bogota Position Overview A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? Manage guest queries in a friendly, timely, and efficient manner. Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents. Maintain comprehensive knowledge of the menu and all products. Ensure mise-en-place is well stocked at all floor stations. Follow correct reporting procedures when faced with issues. Ensure Food and Beverage orders meet quality standards and are delivered promptly. Practice Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene. Comply with hotel security, fire regulations, and all health and safety legislation. What are we looking for? A Hilton Waiter/ess (Server) works on behalf of our Guests and collaborates with team members. To succeed in this role, you should demonstrate: A commitment to delivering high levels of customer service. Flexibility to adapt to various work situations. The ability to work independently or as part of a team. Additional advantageous qualities include: Experience in Food and Beverage departments or related industries. Knowledge of Food Hygiene Regulations. What is it like to work for Hilton? Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided the finest in guest experiences, service, amenities, and value. Our vision is “to fill the earth with the light and warmth of hospitality,” inspiring us to create remarkable experiences worldwide. Our Team Members are at the heart of this mission! #J-18808-Ljbffr