**Responsibilities**: - Understand customer needs and requirements. - Address the customer’s inquiries regarding tech support **Qualifications** - B2+ / C1 in English. - Full time availability. - Prior experience in call center, preferred. - High school graduated. - No students. **About the job**: - 100% on-site vacancy (Calle 93#19) - Indefinite term contract - Monday to Saturday 42 hours, 47 hours in the contract - Training according to the courses approved. - Basic salary 2.800.000 + commission 200.000 + hiring bonuses (400.000 COP 1st, 2nd and 3rd months of production) + tenure bonuses (from first 6 months to first 3 years) + Health insurance (After 3 months) + Laika membership (Upon availability) + Netflix/ Spotify (Upon availability) **Job Types**: Full-time, Permanent **Salary**: $2,800,000 per month Idioma: - Inglés B2 (Obligatorio)