Get Immediate Access to 2,646,000 premium jobs Direct Access to Top Employers Gain full access to exclusive job listings from leading companies worldwide. Verified, High-Quality Jobs Only No ads, scams, or junk-just genuine opportunities. Explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. Exclusive Resume Review Receive expert feedback with personalized suggestions to enhance your resume. We are committed to investing in our employees and helping you continue your career at ScotiaGBS Purpose Responsible for leading a team of HR data management analysts in the timely execution of employee event data changes that includes reviewing, transacting or answering escalated inquiries on personal data or employee lifecycle change requests and ensuring that all activities are executed in line with standard procedures and service level agreements. Accountabilities Provides guidance to HR data Analysts and ensure processing of employee and job data changes are completed in alignment with standard processes and related performance targets Coaches Analysts on complex employee inquiries, resolve escalated inquiries, and provide coverage for overflow work when required. Develops and holds self and team accountable to meet objectives aligned to unit’s goals and KPIs, prioritizing workload and re-aligning resources as required to optimize results and throughput. Tracks and reports on volume and activity completed by the team through regular and established reporting, commenting on variances / performance and uses the information to identify process or operational gaps/issues/trends. Actively seeks opportunities to improve operational effectiveness, and consult with Senior Manager, Employee Management, Director of Operations, Business HR Partners, and COEs in developing practical solutions. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champions a high-performance environment and implements people plans to attract, retain, develop and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team. Reporting Relationships (Job Titles only) Primary Manager: (include secondary Manager if applicable) Senior Manager, HR data management Direct Reports: Team lead, HR data management Shared Reports (solid/dotted if applicable): N/A Dimensions Manages around 2 direct