JOB TITLE Part-Time Phone Support & Lead Management (Bilingual) JOB ID ERIJEN INDUSTRY Commercial Construction Industry LOCATION LATAM JOB STATUS Part-Time WORK SCHEDULE EST Business hours SALARY 20 hours/week at $6–$7 per hour ($560/month) TARGET START DATE ASAP ROLE OVERVIEW About the Client: The client is a commercial interior construction company specializing in tenant improvements for office and retail spaces. With a reputation built largely through word-of-mouth, they are now expanding their reach through new marketing initiatives. The client is focused on delivering high-quality buildouts while streamlining project management and communication. Position Overview: We are seeking a proactive and bilingual (English/Spanish) Virtual Assistant to support both phone-based customer service and administrative functions. This role is part-time to start (20 hours/week), with the opportunity to scale to a full-time position. Ideal candidates are located in Latin America, align with U.S. time zones, and can contribute immediately to lead management, outreach, and personal assistance. Key Responsibilities: Provide phone support during U.S. business hours using RingCentral Manage leads from ongoing marketing campaigns Conduct outreach to property managers and real estate professionals Perform data research and schedule appointments Manage calendars and perform light personal assistant duties Assist with simple sales and marketing materials (e.g., PDFs, PowerPoint) Learn and adapt to new systems and tools as needed Requirements: Bilingual: Strong English required; Spanish is a plus Prior experience in phone support, customer service, or virtual assistance Excellent communication and organizational skills Tech-savvy, with the ability to quickly learn new platforms Familiarity with CRMs or marketing tools is a plus Ability to work independently and handle multiple tasks Compensation & Schedule: Part-time: 20 hours/week at $6–$7 per hour ($560/month) Opportunity for full-time (40 hours/week at $1100/month) Tools & Technology: RingCentral for phone communications Exploring CRM options, potentially GoHighLevel or similar