GroupCOS Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Analista de Calidad Bilingue role at GroupCOS At CUSTOMER OPERATION SUCCESS S.A.S., we are looking for a Quality Analyst to join our team. If you are organized and passionate about Quality Analysis processes, this is the opportunity for you. As a Quality Analyst, you will be responsible for monitoring and evaluating customer interactions, providing feedback to agents, and identifying areas for improvement in processes and training programs. Requirements: - At least a technical or technological degree or sixth semester of a professional degree. - At least 1 year of experience in similar roles. - English B2+/C1 level. Job Conditions - Indefinite term contract - Salary: $3,000,000 + Commission $390,000 - 42 hours per week (2 days off) - Schedule: Sunday to Sunday, 7:00 am to 3:00 am - Location: On-site in Bogotá - Chapinero Benefits - Laika membership - Netflix/Spotify subscriptions - Pre-paid healthcare membership (after three months) If you meet the profile and want to join our family, don't hesitate to apply. Additional Information - Seniority level: Not Applicable - Employment type: Full-time - Job function: Quality Assurance - Industry: IT Services and IT Consulting Referrals can increase your chances of interviewing at GroupCOS by 2x. #J-18808-Ljbffr Required Skill Profession Gestión Y Dirección