Title: Specialist SLS (OFR) Location: GSC BOG Support with spot quotes, monthly status and performance reports for OFR related to the operation. Key Responsibilities: ·Receive quote request ·Review that all information provided by the internal/external customer is clear and complete or ask for it when need it ·In case there is not any specific rate, contact the corresponding stations following up to meet the time ·Answer with the quote within the corresponding time (high, medium or low priority) ·Follow up on the quote status until getting a customer decision taking into account the TAT of the scope ·Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP needs to receive ·Find improvements and efficiencies and discuss open topics and issues. ·Training the team members when need it to support as back up – also learn about other scopes within OFR and the rest of the Sales Service Line Skills / Requirements: - Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations. - Good level of MS Excel and other MS Office tools. - High level of English (dialogue, writing, listening). - Customer service and communication skills. - Teamwork and autonomy #J-18808-Ljbffr