Why Software One? Success at Software One is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. The employees at Software One are energetic, agile, and focused on delivering Customer Satisfaction and world-class results. Our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline, but are able to work with Speed and manage change in a global economy. We are a leading global provider of end-to-end cloud and software technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are pleased to announce an opportunity to join our team as: Software Development Apprentice – Focus on Functional Process Analysis Software One Full-Time | Bogotá/Medellín – Colombia | Hybrid Model You will actively support the understanding of business processes by participating in interviews with clients or users to identify their needs. Your main objective will be to translate these requirements into clear and structured technical documentation that serves as the foundation for the development of technological solutions. This role combines skills in analysis, communication, and structured thinking, bridging the gap between the business world and the technical environment. You will work closely with professionals in the field to: - Participate in requirement-gathering sessions with clients or users. - Understand business processes from a logical and functional perspective. - Document requirements using tools such as UML (use case diagrams, flowcharts, etc.) and user stories. - Write functional documentation and user manuals to support the development of solutions. - Assist in the preparation of technical documentation for the development team. - Collaborate in the functional validation of developments, conducting basic tests to ensure deliverables meet the defined requirements. - Act as a bridge between the technical team and the business, facilitating clear communication between both sides. - Learn and apply agile or traditional methodologies depending on the project context. What we need to see from you What We Expect From You: Students of Technology in Software Analysis and Development, Technical/Technological Programs in Information Systems, Technology in Information Systems Management, Technology in Software Engineering, Technology in Computer Science, Technology in Business Intelligence or Data Science, and Technology in IT Project Management. We expect the intern to support the identification and documentation of business needs, serving as a bridge between users and the technical team. Your role will be key in understanding processes, drafting functional requirements, and validating solutions, while strengthening your analytical, communication, and teamwork skills. - Strong communication and interpersonal skills - Tolerance for frustration and openness to feedback - Autonomy and proactivity to take on continuous learning challenges What We Offer: We train you to take control of your career! - International projects and a multicultural team - Mentorship and professional development - Great office environment: all-hands meetings, culture team activities, and more Apply now and we’ll be in touch with you very soon! Job Function People & Culture #J-18808-Ljbffr