**Job Opportunity at Indra** About the Role We invite talented professionals to join our global consulting and technology company, with a presence on five continents and over 40,000 experts. You will work in an environment of innovative solutions and services for clients across key sectors, adding value and participating in business transformation alongside leading professionals. Required Skills and Experience - Technician, technologist, or professional in systems, telecommunications, or related areas. - At least one year of experience. - User support skills through various communication channels (phone, email, self-management tools). - Help desk operations expertise. - Familiarity with office tools. - Effective verbal and written communication skills. - Ability to manage and track tasks according to established processes. - Adaptability and quick learning of operational models. - Availability for shifts. - Bilingual proficiency in English. Work Environment - Location: Colombia - Remote work arrangement - Monday to Friday schedule - Indefinite-term contract Benefits and Advantages - Career development plan from day one, with internal mobility opportunities. - Unlimited access to e-learning platforms (Udemy, Open University). - Work-life balance initiatives (EFR measures, family-responsible company, time benefits). - Life insurance. - Funeral insurance for you and your family. - Prepaid medical insurance. - Competitive salary with comprehensive benefits.