Rockwell Automation is a global technology leaderfocused on helping the world’s manufacturers be more productive,sustainable, and agile. With more than 28,000 employees who makethe world better every day, we know we have something special.Behind our customers — amazing companies that help feed the world,provide life-saving medicine on a global scale, and focus on cleanwater and green mobility — our people are energized problem solverswho take pride in how the work we do changes the world for thebetter. We welcome all makers, forward thinkers, and problemsolvers who are looking for a place to do their best work. And ifthat’s you, we would love to have you join us! Job Description Weare seeking a Change & Problem Senior Analyst who will managethe design, execution, and continuous improvement of the ChangeManagement, Release Management, and Problem Management processeswithin the IT organization. The role ensures minimal disruption toIT services while enabling rapid delivery of changes and releases.Your Responsibilities: 1. Change Management: - Organize and leadthe Change Advisory Board (CAB) meetings, facilitating discussionsregarding proposed changes. - Manage the Change Management Office(CMO) to ensure compliance with policies. - Develop and improveChange Management processes. - Oversee the lifecycle of allchanges, from request through implementation and closure, includingrisk assessment, impact analysis, and documentation. - Monitorchange success rates, identify trends, and implement correctiveactions to enhance the process. 2. Problem Management: - Developthe Problem Management process, focusing on identifying the rootcauses of IT incidents. - Coordinate problem investigations withtechnical teams to identify and document causes. - Track problemresolutions, ensuring closure and recurrence prevention. - Identifypotential problems and implement preventative measures. - Monitorproblem resolution success and insights to improve the process. TheEssentials - You Will Have: - Engineering degree or relatedexperience The Preferred - You Might Also Have: - Experience inChange, Release, and Problem Management - Understanding of ITIL(certification preferred) - Familiarity with Agile methodologies(SAFe and Scrum) - Openness to new technologies and processimprovements What We Offer: Our benefits package includes … -Comprehensive mindfulness programs with a premium membership toCalm - Volunteer Paid Time off available after 6 months ofemployment for eligible employees - Company volunteer and donationmatching program – your volunteer hours or personal cash donationsto an eligible charity can be matched with a charitable donation. -Employee Assistance Program - Personalized wellbeing programsthrough our OnTrack program - On-demand digital course library forprofessional development... and other local benefits! #LI-PT2#LI-hybrid Rockwell Automation’s hybrid policy expects employees towork at a Rockwell location at least Mondays, Tuesdays, andThursdays unless they have a business obligation out of the office.#J-18808-Ljbffr