🌟 We're Hiring: Senior Product Manager – Partner Experience 📍 Remote About the Role Aurora is seeking a Senior Product Manager to take ownership of the Partner Experience on our Platform. This high-impact role is central to transforming how agents and ISV partners onboard merchants, receive payouts, and scale their businesses. You'll lead the modernization of our CRM—our internal engine for underwriting, onboarding, terminal setup, installation, and payouts—into modular, API-based services that empower our partners and drive operational excellence. Your Key Responsibilities - Own the end-to-end Partner Experience domain, from merchant application to boarding - Streamline onboarding to reduce time-to-revenue and improve internal handoffs - Lead the deconstruction of Rise CRM into scalable, service-oriented architecture - Collaborate with internal teams (Sales Ops, Support, Underwriting) to uncover and resolve operational pain points - Drive cross-functional delivery with Engineering - Ensure go-to-market readiness, including training, documentation, and support - Foster data-informed decision making and continuous product iteration What You Bring to the Team ✔ 8+ years of experience in product management, especially for internal tools or partner platforms ✔ Deep understanding of sales operations, underwriting, or residual payout systems ✔ Proven track record of modernizing legacy platforms ✔ Strong cross-functional leadership and communication skills ✔ Strategic thinker with a bias toward clarity, simplicity, and delivery Nice-to-Haves ✨ Experience in fintech, payments, or merchant onboarding ✨ Familiarity with RevOps, ISV/agent programs, or CRM tools like Zendesk, Pendo, or HubSpot What We Offer 💼 Competitive salary + bonus + equity opportunities 🩺 Health, dental, and vision insurance 🛡 Company-paid life insurance 💰 401(k) with employer match 🌴 Generous PTO + paid holidays 🌐 Fully remote role with optional travel Why Join Us? ✅ Groundbreaking payment technologies ✅ Fast-paced, people-first culture ✅ National reach with real opportunities for advancement ✅ Work remotely with flexibility and purpose Ready to lead the future of partner success? Apply now to become part of a high-growth team that’s transforming payments through innovation and impact.