Senior Engagement Manager , Professional Services Job ID: 2949400 | Amazon Web Services Colombia S.A.S. The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: Leading and managing complex cloud migration and implementation projects Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives Distilling customer needs into clear technical requirements and map them to business objectives Decomposing complex technical problems into actionable, deliverable solutions Contributing to technical documentation and define documentation standards BASIC QUALIFICATIONS - 5+ years of experience in cloud computing, preferably with AWS. - 5+ years experience in project management of technical programs - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - Ability to convey complex technical concepts to both technical and business audiences. - Demonstrates strong written and verbal communication skills in Spanish and English. PREFERRED QUALIFICATIONS - Active project management certification (PMI-PMP, CSM, SAFE) - AWS experience and certifications (AWS Certified Solutions Architect - Associate) - Excellent communication and presentation skills, with experience preparing project communications and presenting to diverse audiences. - Proven success managing multiple stakeholders in complex enterprise environments, with ability to recognize and adapt to team dynamics, cultural nuances, and varying operating styles. - Demonstrates ability to present to C-level executives and technical experts, driving discussions on best practices, project management, and risk mitigation. - Experience in technical problem-solving - Demonstrates ability to successfully manage multiple and concurrent projects and/or customers Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr