Start July. Work Onsite—from Cali, Colombia. Get paid to help people. We're hiring Call Center Representatives based in Cali, Colombia to support a growing healthcare program. This is an onsite role, and candidates must be physically located in Cali. You'll be on the phones—outbound and inbound—helping members book appointments for in-home and telehealth services. You'll also support the English-speaking queue, so fluency in English is a must. This job's all about accuracy, empathy, and follow-through. What You'll Do: - Make outbound calls to schedule and confirm appointments - Handle inbound calls from members, mostly in English - Document all interactions in the scheduling system - Follow up with members if appointments are missed or need rescheduling - Make sure every call ends with a clear next step for the member - Flag any urgent issues to supervisors right away What You Bring: - Experience in scheduling, customer service, or a call center - Comfortable speaking with people in both English and Spanish - Fluent in English—both spoken and written - Know your way around basic systems like CRMs or scheduling tools - Work well in a structured, fast-moving environment - Show up on time, every time—reliability is non-negotiable - Able to work PST hours from Cali, with a bit of flexibility The Details: - Onsite role (Cali, Colombia only) - Start date: July - Full-time hours - Pay: $800 USD per month If you're dependable, fluent in English, and ready to start fast—we want to hear from you.