Coupa is a leading provider of cloud-based spend management solutions. We empower businesses to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Job Summary: We are seeking a highly motivated and experienced Senior IT Systems Administrator to join our team in Bogota. The Sr. IT Systems Administrator will be responsible for the administration, maintenance, and support of our core collaboration tools and IT infrastructure. Key Responsibilities: - Administer and support core collaboration tools, including Google Workspace, Slack, and M365, ensuring optimal performance, security, and user experience - Manage user accounts, permissions, and access controls. Develop and maintain comprehensive documentation of systems, configurations, and processes - Administer and maintain the company intranet, ensuring content is up-to-date and accessible. Troubleshoot and resolve technical issues related to collaboration tools and IT systems, providing timely and effective support to end-users - Collaborate with other IT team members to implement and maintain IT infrastructure, including servers, networks, and storage systems - Participate in IT projects, including system upgrades, migrations, and new technology implementations. Stay up-to-date with the latest trends and technologies in collaboration tools and IT systems administration The ideal candidate will have a strong understanding of SaaS Collaboration Services and IT systems administration. They will also be adept at creating documentation and providing end-user support. Requirements: - Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of experience as a Sr. Systems Administrator or similar role - Strong knowledge of Google Workspace administration, including Gmail, Google Drive, Docs, Gemini and other core services - Experience with OKTA for identity and access management. Experience with Active Directory administration, including user and group management, Group Policy, and DNS/DHCP - Experience with Microsoft 365 administration, SharePoint Online, Teams, and OneDrive. Experience with intranet administration (e.g., Simplrr, Google Sites, SharePoint, Confluence) - Excellent documentation skills, with the ability to create clear and concise technical documentation. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team Preferred Qualifications: - Relevant certifications (e.g., Google Workspace Administrator, Microsoft Certified: Modern Desktop Administrator, CompTIA Server+) - Experience with scripting languages (e.g., PowerShell, Bash) - Experience with automation tools (workato, bettercloud etc) - Experience with cloud computing platforms (e.g., AWS, Azure) Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.