QA Lead Job Description The QA Lead is responsible for overseeing the execution of quality verification strategies, providing close support and mentorship to Quality Verification Feature owners and Craft Leaders. This role requires strong analytical skills, attention to detail, and excellent communication and collaboration abilities. Responsibilities: - Design and apply quality strategies and processes to enhance overall product quality - Accountable for identifying, escalating, and mitigating risks in assigned areas - Interpret data from multiple sources to inform decisions on improving product quality and QA service delivery - Work with cross-functional teams to solve problems and improve processes - Represent QA in meetings, offering insights, leading quality discussions, sharing information, and identifying potential risks - Mentor and support team members in implementing quality strategies - Lead improvements and knowledge sharing across teams - Manage, mentor, and support QA team members Qualifications: - 5+ years of experience in software development, quality assurance, or game design - Experience planning and executing a test strategy and tasks using Scrum/agile process - 2+ years of direct or indirect leadership experience - Analytical and problem-solving skills - Proven ability to translate project metrics into data-driven decisions and strategies - Excellent collaboration and communication across disparate locations and cultures Benefits: - Competitive salaries and employee stock purchase plan - Health benefits, dental insurance, life insurance, global fitness benefit, and mental wellbeing plan - Professional development opportunities, training and development programs, career advancement, and tuition reimbursement - 15 vacation days, paid holiday closure, and paid sick leave - Meaningful work, opportunity to contribute directly to EA titles About Us: We value adaptability, resilience, creativity, and curiosity. We empower our employees to do great work and pursue opportunities for growth. Our benefits packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.