Customer Expert – English 80% – Bogotá – 2 Days OFF You're the missing piece in our TOP Team! At Teleperformance, we’re looking for a Customer Service Expert. You’ll have direct interaction with users, promoting the client and their brand. You’ll maintain a thorough and up-to-date understanding of the client’s services or products. This is the perfect opportunity for an empathetic, respectful, and proactive person who can handle situations with a positive attitude. Here’s what you’ll do: • Engage customers with a direct and friendly approach. • Help customers with any questions or issues within the app. • Handle sensitive customer data with the utmost care and confidentiality. The TOP Team is looking for someone who: • Has a high school diploma. • Has at least 6 months of verifiable experience in BPO/Call Center (preferred). • Has B2+ English proficiency. • Lives in Bogotá. • Is interested in working at Connecta (Av. Calle 26 #92-32). Let’s talk benefits: • 2 days OFF. • Performance bonus of up to 15% of your salary. • Indefinite-term contract. • 42-hour work week. • Employee fund. • Career path opportunities. What sets us apart: We are the global experts in digital business services, operating in 100 countries with around 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work both in Colombia and globally. We never stop innovating and always go further. At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and employees, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, generates meaningful impact, and builds a more equitable world. Make a difference with the TOP Team!