Technical Support Specialist We are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing exceptional technical support to our valued customers, ensuring they receive top-notch service. The ideal candidate will have a solid understanding of MS SQL and proficiency in Python, with 2+ years of experience as a Support Engineer or in a related technical role. A Bachelor's degree in Industrial Engineering or Computer Science is a plus. This role requires strong analytical and technical skills, with the ability to work independently, take initiative, and learn quickly. Exceptional communication skills in English (both written and spoken) are essential. - Key Responsibilities: - Provide timely and effective technical support to customers. - Guide customers through application installations and troubleshoot any issues they encounter. - Collaborate with our software development team to escalate and resolve critical issues. - Proactively maintain high customer satisfaction levels by providing exceptional service. Requirements: - 2+ years of experience as a Support Engineer or in a related technical role. - Solid understanding of MS SQL and proficiency in Python. - A Bachelor's degree in Industrial Engineering or Computer Science is a plus. - Exceptional communication skills in English (both written and spoken). - Ability to work independently, take initiative, and learn quickly. - Strong analytical and technical skills with a positive,