Job Title: Floor Supervisor We are seeking a proactive and detail-oriented Floor Supervisor to oversee the smooth operation of our studio. - Key Responsibilities: - Ensure game integrity, supervise game presenters and shufflers, and maintain high operational and appearance standards. - Collaborate closely with multiple teams to uphold company quality and performance expectations. - Resolve incidents quickly to ensure uninterrupted operations. - Monitor operational quality and safety of the studio. - Supervise dealers and shufflers during their designated shifts. - Assess staff appearance and adherence to dress code. - Oversee game rotations and adherence to company standards. Candidate Requirements: - Previous experience in iGaming industry or Live Casino is a plus. - Comprehensive understanding of Blackjack and basic knowledge of casino equipment procedures. - Advanced PC skills (Office 365). - Strong communication and interpersonal skills. - Conflict management abilities. - Very good time management skills. - Language Skills: Advanced English and Portuguese. - Flexibility: Availability to work shifts.