2 weeks ago Be among the first 25 applicants Firm Mission Statement About The Lisinski Law Firm Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents. About The Role The Sign-Up Coordinator will be responsible for initiating the next steps of the client case following a signed contract. This role involves working closely with new clients to obtain biographical information via phone call and setting up the new case in the case management system for further processing by other departments. The candidate must be fluent in both English and Spanish and capable of managing multiple tasks and priorities simultaneously. Schedule: Tuesday to Friday, 2 pm – 11 pm & Saturday, 10 am – 7 pm EST Pay rate: $6.25/hr What You'll Do Meet with clients via telephone after an intake appointment and a signed contract to initiate the legal process Obtain biographical information from clients and register it in the case management system Create a folder in the system for each new client to facilitate organization and document collection Review required documents with clients and update records accordingly Disposition tasks in the system to enable other departments to proceed Assist with answering or directing initial client questions to appropriate departments Schedule client appointments with other departments Confirm and ensure the security of monthly credit card payments Qualifications Bilingual (Spanish & English) at B2 level or higher Proficient in Microsoft Office Suite or similar software High School Diploma or equivalent Excellent interpersonal and communication skills in both languages Exceptional customer service skills Positive attitude Ability to meet deadlines and manage time effectively Strong organizational skills and attention to detail Seniority level Entry level Employment type Full-time Job function Other Industries Legal Services Referrals increase your chances of interviewing at Lisinski Law Firm by 2x Sign in to set job alerts for “Coordinator” roles. #J-18808-Ljbffr