Senior Domain Architect for a Top Ten US Insurance CarrierCapgemini is seeking a highly motivated and detail-oriented Senior Domain Architect for a top 10 US Insurance Carrier.This role is for a Domain Architect responsible for Service Operations. In this capacity, you will oversee call center customer and agent interactions across all business units. The focus will be on utilizing a variety of solutions, including automation and AI, to enhance customer experience, reduce costs, and optimize operational efficiency.Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one of the largest Insurance Groups in the world.Locations: Argentina, Brazil, Colombia and MexicoResponsibilities:Design and guide the development of integrated solutions, ensuring alignment with architectures, strategies, and security standards.Identify and assess emerging technologies, communicating their impact and relevance to business partners.Apply technical expertise to enhance IT structures, collaborating with developers and partners to meet architecture and integration requirements.Plan and manage the integration of new components, advancing systems integration and automation capabilities.Lead domain-level architecture improvements, mentoring developers and ensuring alignment with enterprise architecture.Design user experiences (UX) and interfaces (UI) that enhance customer satisfaction and business operations.Deliver domain architecture solutions, supporting continuous improvement and establishing non-functional requirements.Requirements:Total Work Experience:Minimum Required: 4-6 yearsPreferred: 7-9 yearsP&C; insurance experience preferredDevelopment experience preferredIT experience preferredWork Experience in the architecture field:Minimum Required: 1-3 yearsEnglish Proficiency:Minimum Required: IntermediateRequired Education:Minimum Required: Bachelor's Degree (Science, Engineering, IT preferred)Other Education:TOGAF certification or other, preferredOther Critical Skills:Communication: IntermediatePresentation: IntermediateInfluence: IntermediateTechnical Skills:DevOps RequiredRobotic Process Automation - PreferredRobotic Desktop Automation - PreferredCloud Optimization - PreferredBenefits:Competitive salary and performance-based bonusesComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangements (remote and/or office-based)Dynamic and inclusive work culture within a globally renowned groupPrivate Health InsurancePension PlanPaid Time OffTraining & DevelopmentPerformance BonusNote: Benefits differ based on employee level.About Capgemini:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group generated €22.5 billion in revenues in 2023.Learn more about Capgemini #J-18808-Ljbffr