2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are looking for a talented and driven ServiceNow Consultant to join our team. In this role, you will collaborate with clients to design, deploy, and refine ServiceNow solutions tailored to their specific business needs. You will play a critical role in ensuring successful ServiceNow implementations, working with cross-functional teams, and delivering solutions that improve operational processes and service quality. Responsibilities Assess client business workflows, challenges, and objectives to propose customized ServiceNow solutions Create detailed technical designs for ServiceNow implementations, ensuring scalability, integration compatibility, and alignment with organizational goals Build and showcase proof-of-concept prototypes to highlight the advantages of proposed solutions Develop project proposals, including comprehensive cost estimates and implementation timelines Guide technical teams of developers and administrators during the implementation process to meet project objectives Configure and adapt ServiceNow modules and workflows to align with client-specific business requirements Ensure smooth data flow and functionality by integrating ServiceNow with other enterprise systems Perform thorough testing to validate system performance and confirm alignment with client requirements Provide training to end-users and support teams to ensure effective utilization of the ServiceNow platform Monitor system performance and recommend enhancements to improve efficiency and scalability Support change management initiatives to promote seamless adoption of the ServiceNow platform and address user concerns Stay updated on new ServiceNow features, updates, and industry trends to deliver innovative solutions Requirements Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related discipline A minimum of 5 years of hands-on experience with the ServiceNow platform At least 2 years of experience managing teams of five or more in roles such as Architect, Manager, or Technical Lead Proven track record in delivering at least two full-cycle ServiceNow projects or multiple projects covering various stages of development Expertise in ITSM and ITOM with a strong understanding of modules including Incident, Problem, Change, and Request Management Strategic thinking with the ability to align ServiceNow solutions to organizational objectives and simplify complex technical concepts for stakeholders Strong cross-functional collaboration skills to connect delivery teams and enterprise stakeholders effectively Broad technical expertise in areas such as service delivery, service design, enterprise monitoring, data center operations, database architecture, and application development Extensive experience in consultative, architectural, and development roles, with at least eight years in consultative positions Advanced English proficiency (written and spoken) at a B2 level or higher Nice to have ServiceNow Certified System Administrator (CSA) certification, showcasing expertise in platform administration and best practices We offer International projects with top brands Work with global teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Business Development, Information Technology, and Engineering Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet Referrals increase your chances of interviewing at EPAM Systems by 2x Junior Software Engineer (Remote - LATAM) Junior Software Engineer (Remote - LATAM) Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 5 months ago Trainee Software Engineer (Colombia, Remote) Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago We’re unlocking community knowledge in a new way. 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