UnifyCX is looking for extraordinary People HR Generalist to join our motivated and ambitious team in Barranquilla, Colombia. What Will You Do? As a People HR Generalist, you will provide essential administrative support to the HR team, ensuring smooth day-to-day operations. You will manage employee records, assist with onboarding and offboarding, coordinate HR documentation, and support payroll and benefits administration. Additionally, you will help maintain compliance with company policies and labor regulations while serving as a point of contact for employee inquiries. Your role will be key in fostering an organized and efficient HR function. Responsibilities: · Ensure that all hiring documentation is accurate, complete, and properly filed. · Plan and coordinate well-being activities, including the necessary logistics. · Track and manage well-being and benefits expenses, ensuring budget compliance. · Support the HRBP in disciplinary processes, hearings, and other labor-related cases. · Participate in HR projects and develop initiatives according to business needs. · Ensure proper management of HR service providers, maintaining quality and efficiency. · Monitor compliance with labor laws and internal HR policies. · Assist in employee engagement initiatives and internal communication strategies. · Maintain and update HR databases and records for audits and internal controls. · Prepare HR reports and analyze data to support decision-making. · Handle administrative tasks related to payroll, benefits, and employee inquiries. · Conduct employee satisfaction surveys and propose action plans for improvement. · Manage HR-related requests from employees and leadership, ensuring timely responses. Who are you? · Experience in Business Administration, Industrial Engineering, Psychology, or related fields, with solid experience in labor relations and comprehensive Human Resources management. · Skilled in developing well-being and engagement strategies, as well as leading HR project deployment. · Quick decision making skills. · Analytical ability, and an agile approach to problem-solving. · Intermediate Excel skills. · Minimum B2 level in English. Who We Are: UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity.