Job description - Guide clients through the loan application process, providing clear instructions and support. - Remind clients of pending tasks and deadlines to ensure timely completion. - Review loan applications, complete thorough pre-approvals, and take efficient notes. - Schedule pre-approval calls with Loan Officers for clients. - Stay on top of follow-up dates to maintain progress. Requirements: - Great customer service and supervising skills. - Detailed oriented, very organized and experience managing people. - Fully Bilingual English/Spanish, the minimum level required C1 - Computer literate, able to handle different online platforms - Telephone sales skills - Full-time availability About the schedule: Mon - Friday. 9 am - 5 pm EST Salary Compensation: $ 7 - 10 USD / hour This is a fully remote position How to apply: https://forms.gle/U6sor1Q6dA41VNbs7 or Contact us: WhatsApp: +57 310 2924055 Job Types: Full-time, Freelance Job Type: Full-time