Job Description - Banquet Waiter/ess (Server) (HOT0BLVD) Job Number: HOT0BLVD Work Location Hilton Bogota, Carrera 7 No. 72-41, Bogota A banquet Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a banquet Waiter/ess (Server), you will be responsible for: Managing guest queries in a friendly, timely, and efficient manner Serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents Ensuring knowledge of menu and all products Ensuring mise en place is well stocked at all floor stations Following correct reporting procedures if faced with issues Delivering Food and Beverage orders of a consistently high standard and in a timely manner Practicing Hilton grooming standards, including uniform dress code, cleanliness, and personal hygiene Complying with hotel security, fire regulations, and all health and safety legislation What are we looking for? To succeed in this role, you should: Be committed to delivering high levels of customer service Be flexible to respond to various work situations Be able to work independently or as part of a team Preferred qualifications include: Experience in Food and Beverage department and/or industrial settings Knowledge of Food Hygiene Regulations Basic English language skills What will it be like to work for Hilton? Hilton is a leading global hospitality company, offering a range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has been committed to providing exceptional guest experiences through its global brands. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are at the heart of this mission, creating remarkable hospitality experiences worldwide every day. #J-18808-Ljbffr