**Company Overview** At SproutLoud our people and culture are central to our success. You’ll find an environment that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the quality of your work, inspiring others, and growing in your level of expertise and professional development. Perhaps that's why for three years running (in 2018, 2019, and 2020), we are ranked among the Top Work Places by the Sun Sentinel and by the South Florida Business Journal (for 2019 and 2020). SproutLoud is a Software plus Services platform that services the local marketing needs of large organizations. Called Through-Channel Marketing Automation (TCMA), we help our clients manage their brands and distribute their marketing resources locally - through sales channels, franchisees, chain-retail locations, dealer networks, value-added reseller (VAR) programs, and field employees/offices - with a comprehensive distributed marketing solution. SproutLoud solutions manage brand compliance, increase speed to market, automate manual tasks, and provide robust reporting and business intelligence. Identified by Forrester Research as the Third Stage for sales and marketing leaders, SproutLoud is on the forefront of the TCMA industry. We need a great team to help us execute - so come join us! * Overview: * SproutLoud's Digital Campaign Specialist is an integral member in supporting our Brands (Master Accounts) by ensuring the expectations and performance metrics of digital services are achieved. This role works closely with the Client Relationship Manager (CRM) team to strategize, execute, manage and optimize digital programs. This individual does this through collaborating across departments and with Marketing Service Providers (MSPs). * Responsibilities: * - Communicatewith Brands (Master Accounts) regarding program launches - Provide strategy and program recommendations based on keen understanding of Master Accounts’ needs - Execute, manage and optimize digital service programs for Master Accounts - Work with SproutLoud MSPs as needed to execute, manage and optimize digital programs - Analyze performance metrics from digital campaigns to optimize programs - Act as a support stakeholder to CRM Teams for digital programs - Train SproutLoud support teams (MA’s, AM’s, Partner Ignite) on digital programs for Master Accounts - Display strong understanding of SproutLoud technology at Master level for digital programs - Coordinate and manage activities necessary to complete projects with Client Relationship Manager and IT teams - Communicate with Master Account clients as required/determined by account teams - Provide troubleshooting for digitals questions on client teams - Consistently display a can-do attitude and collaborate in a fast-paced environment - Continually educate clients on new SproutLoud digital service features and functionality - Manage new and ongoing digital program updates between internal resources and client - Prepare and present reporting on account activity and progress to client and internal teams - Understand and keep up-to-date on digital marketing strategies and tactics - Stay up-to-date on best practices of SproutLoud digital services **Requirements**: - Bachelor’s Degree strongly preferred - 2-3 years of experience in digital media - Experience managing Facebook Advertising, SEM campaigns, Display campaigns and other digital media platforms - Proven track record of learning quickly and working in a team environment - understanding how to effectively use resources to find answers and solutions - Ability to take direction and, when needed, ability to respectfully challenge direction with the best needs of the client in mind - Effective communicator - both oral and written - Ability to learn new technologies, software and computers quickly - Strong organizational and project management skills with the ability to task-switch - Strong relationship building and service skills * Benefits and Perks* At SproutLoud, we continue to cultivate an environment that aspires to be one of the best places to work - period. SproutLoud pays the full cost of some benefit programs with our team members. Benefits include health-care coverage (Poliza de Seguro Sura), transportation/parking benefit, English classes, maternity and paternity benefits, professional development, generous paid time off (PTO) policy, employee and client referral programs, and wellness initiatives. We also have fun along the way - a partially paid gym membership, community involvement events, creative recognition programs, breakfast Fridays, BBQ/picnic summers, annual kick off events, monthly happy hours/team building activities, casual dress code, etc. And because we believe in keeping the innovative spirit alive over the long haul, we provide a paid four-week sabbatical leave after every sixth year of service for team members to recharge, renew and reboot. Having a career at SproutLou