Join to apply for the GBS Customer Support Rep II role at UPS 6 days ago Be among the first 25 applicants Join to apply for the GBS Customer Support Rep II role at UPS Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary This position supports the Human Resources Service Center. Responsibilities Clear English is a must Review medical and other data Accurately link medical and other data to the correct corresponding claim(s) Receive inbound call inquiries regarding work related injuries Interacts with all levels of management and medical providers Handles confidential and sensitive information tactfully and with discretion Qualifications One-year general office support or call center experience in a fast-paced office environment. Possess strong customer service skills and professionalism Ability to interact with all levels of management, both internally and externally Team player with strong interpersonal skills and concise written and verbal communication skills Demonstrated ability to manage multiple tasks under minimal supervision with high attention to detail Minimum Qualifications Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe. Typing and Computer skills proficiency required Grade 8 Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Truck Transportation Referrals increase your chances of interviewing at UPS by 2x Sign in to set job alerts for “Customer Support Representative” roles. Medellin, Antioquia, Colombia 3 months ago Medellin, Antioquia, Colombia 2 weeks ago Medellin, Antioquia, Colombia 4 weeks ago Medellin, Antioquia, Colombia 1 month ago Medellin, Antioquia, Colombia 2 weeks ago Medellin, Antioquia, Colombia 4 weeks ago Medellin, Antioquia, Colombia 2 weeks ago Medellin, Antioquia, Colombia 2 weeks ago Medellin, Antioquia, Colombia 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr