*Non-bilingual candidates won't be considered for this position (English B2 intermediate - C1)* About Lean Solutions Group: Hey there, future heroes! If you're looking for an epic workplace, buckle up and get ready to work in a company that provides benefits aligned with your search for professional success. Picture this: you'll join forces with like-minded professionals who are just as passionate and driven as you are, who will push you to new heights and challenge you to become your best version. Prepare to be dazzled by an incredible work environment that inspires creativity and productivity. As a member of our team, you'll have the privilege of working in areas like our Lean VIP and you'll get to brush up on your English skills as you would have a close work relationship with top U.S. companies that will open doors to unimaginable opportunities and international visibility. You’ll gain access to education programs, gyms, hotels, financial Institutions, and more alliances to boost your journey to become the best professional in your area. We believe in the power of a personal and work-life balance; that's why we give you special days to spend your time on the things that matter most, like family and personal passions. Role Description: A collections and disputes agent manages the accounts receivable cycle, ensuring follow-up on overdue invoices and prompt resolution of payments and disputes. They handle billing inquiries from both internal teams and external clients, providing efficient and effective service. The agent collaborates with departments such as billing, credit, and cash applications to reconcile discrepancies and improve processes. They analyze aging reports to identify trends and recommend corrective actions. Additionally, they participate in audits, special projects, and workflow optimization, actively contributing to the company’s financial health through efficient and collaborative management. Key Responsibilities: Perform regular follow‑up on outstanding invoices and liaise with customers to resolve payment issues promptly. Deliver exceptional service by addressing billing inquiries and disputes for both internal teams and external clients. Collaborate cross‑functionally (e.g., billing, cash applications, credit) to reconcile discrepancies and streamline processes. Generate and analyze AR aging reports; proactively identify trends and recommend corrective actions. Coordinate with cash application specialists to ensure accurate application of payments. Support AR‑related special projects, including audits and reporting initiatives. Identify opportunities to enhance AR workflows and implement scalable solutions. Carry out additional duties as assigned by management. Required Skills: Minimum one year of experience in collections and/or disputes. Experience in BPO is a plus. English Fluency (B2 - C1) Attention to Detail Communication Skills Active Listening Problem-Solving Multitasking Flexibility What's in it for YOU at Lean Solutions Group: · Career booster for professionals seeking advancement · Unique opportunity to connect with companies beyond national borders · Excellent benefits · Collaborative and inclusive organizational culture · Access to modern and open office spaces fostering innovation · Opportunities for learning and skill development from industry experts · Competitive Salary: Enjoy a high and competitive salary package that recognizes your skills and contributions · Work-Life Balance: Benefit from a 40-hour workweek, promoting a healthy work-life balance · Paid Time Off: Take advantage of 2 days off per year to recharge and focus on personal well-being Join us in shaping the future of logistics and expanding your career horizons. Apply now to be a part of our international team and contribute to the success of Lean Solutions Group. #J-18808-Ljbffr