Job summary About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. Qualifications - Bachelor's degree in Business, Finance, or a related discipline - Minimum of 3 years of audit experience; at least two of those years focused on contractual compliance - Ability to handle confidential information with a high level of responsibility and integrity - CPA or a certified compliance professional is a plus, but not required - Legal background and previous studies in law are a plus, but not required - Strong knowledge and understanding of relevant legal and regulatory requirements, such as PCI DSS, ISO 2700x, ISO 223001, SOC 2, SOX, HIPAA, and Data Protection - Proficiency in risk assessment, process improvement, and regulatory reporting. - At least 3 or more years of experience in people management - Excellent interpersonal and communication skills for effective cross-function collaboration - Attention to detail, critical thinking, analytical and problem-solving skills Responsibilities - Develop and implement compliance policies and procedures in alignment with TaskUs policies, industry regulations, and client requirements. - Ensure adherence to global regulatory frameworks such as GDPR, HIPAA, PCI-DSS, ISO 27001, SOC 2, and data privacy laws. - Lead and coordinate internal and external audits, compliance assessments, and risk mitigation efforts. - Oversee third-party vendor compliance, ensuring all contractual obligations are met. - Identify operational risks and implement corrective actions to enhance compliance measures. - Prepare and present regular reports on compliance status, risks, and mitigation plans to senior leadership. - Collaborate with cross-functional teams to establish, implement, and monitor compliance programs tailored to client requirements and applicable laws. - Provide training and resources to team members to enhance their understanding of compliance, including certifications where applicable. - Lead the audit & compliance team to ensure effective remediation of audit findings. - Maintain strong working relationships with clients, auditors, department stakeholders, and internal teams. - Assess the potential contractual, financial, or legal implications of policy or practice changes that could lead to non-compliance. - Work closely with various departments to address and resolve non-compliance issues effectively. - Develop and oversee control systems to prevent or address legal guidelines and internal policy violations. - Continuously evaluate the efficiency and effectiveness of compliance controls and implement improvements. - Advise senior leadership on business operations related to investment, risks, and policy development as needed. - Act as the primary liaison for regulatory authorities, clients, and auditors on compliance matters. - Partner with HR, Legal, IT Security, and Operations to ensure end-to-end compliance in all TaskUs processes. - Support client due diligence processes and respond to compliance queries during RFPs, client visits, and audits. Desired requirements - Standard background check with credit check if applicable - C1 in English Written and Spoken Assessment - Must complete and pass the CARES assessment Benefits - On site - Medellin How We Partner To Protect You - TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI - In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. Work Location / Work Schedule / Travel - On site - Medellin Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. 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