Service Desk Team Manager +5 years of experience Relocation to Spain Advanced English Deep knowledge in workstation OS ( W10, W11, MacOS ) Knowledge in O365 ( OneDrive, Outlook, Office ) Deep knowledge in MS Teams, SharePoint Online Knowledge in Azure Intune, On-premise AD Deep knowledge in SCCM, MECM, MDM Deep knowledge in Windows Server administration Knowledge in printing systems Deep knowledge in ITSM processes and tools Stakeholders management Experience with Testing (Unit, Integration, end-to-end, smoke) Oriented to user experience improvement Knowledge in monitoring tools (Prometheus) Knowledge in ticketing tools ( Service Now, Azure ) Experience working with Azure DevOps Boards Knowledge about security software (Antivirus, Checker) Experience working in banking sector SLA Management Modality: Relocation to Spain. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr