Job Title: Senior Analyst, Risk Management Overview: PLEASE NOTE: As Mastercard is a global company, we sometimes have team members from outside of the location listed on this posting who are reviewing submitted applications. Please attach a copy of your resume in English to expedite the screening process. Overview of the Role: The Senior Analyst, Risk Management will support the risk management program within the Global Business Services Center (GBSC) HR functions. The role involves identifying, assessing, mitigating, and monitoring operational risk across the organization. The senior analyst will collaborate with cross-functional teams, utilizing risk methodologies and frameworks to enhance organizational objectives. Key Responsibilities: Operational Incident Management: Generate reports on incident trends and root causes for leadership review. Coordinate follow-up actions with operations teams to ensure timely closure of incidents and escalate unresolved issues as necessary. Risk Register Management: Maintain the organization’s risk register, ensuring records of risks, mitigation actions, risk ownership, and control effectiveness are accurate and current. Audit Coordination: Support requests from internal and external audit teams, technology risk management, SOX, and enterprise risk management functions. Risk Assurance: Conduct user testing for process documentation, maintain recertification records, and test regulatory controls to ensure compliance. Identify process control gaps and collaborate with process owners on remediation plans. Access Management: Support quarterly reviews of system access used across HR functions, ensuring alignment with security policies and regulations. Training: Promote awareness of risk management practices by educating teams on risk identification and reporting procedures. Stakeholder Engagement: Work with internal auditors and legal teams on risk-related projects and initiatives. Business Continuity Planning: Collaborate with operations leaders to document and maintain Business Continuity Plans (BCPs) to ensure organizational resilience during disruptions. Qualifications and Skills: Fluent in English (verbal and written) Knowledge of enterprise risk management frameworks and methodologies (e.g., COSO, Three Lines of Defense) Experience in risk identification, assessment, and mitigation within functional areas Background in supporting control validation strategies, including documenting control activities, testing, analyzing results, and recommending actions Effective communication skills, adapting messages for different audiences Ability to build and maintain strong stakeholder relationships Ability to work with minimal supervision and manage multiple tasks effectively #J-18808-Ljbffr