Human Resources Specialist at Qargo Coffee | Psychologist | Talent Acquisition | Recruiting | People | Culture | Employee Experience Employment Type: Full-Time / On-Site About Us At Qargo Coffee, we’re not just a coffee franchise—we’re a global movement dedicated to crafting exceptional coffee experiences. Our Point of Sale (POS) systems are the backbone of our stores, ensuring every transaction is seamless and every customer leaves happy. We’re searching for a POS Implementation Specialist to lead the rollout, optimization, and support of these vital systems as we grow. About the Role Are you a tech-savvy problem-solver who loves making systems work flawlessly? As our POS Implementation Specialist , you’ll be at the heart of our operations, ensuring our POS systems empower our teams and elevate the customer experience. This isn’t just a tech job—it’s a chance to drive efficiency, fuel our expansion, and make a real impact on a growing brand. From deploying cutting-edge systems to training store teams and tackling challenges head-on, your expertise will keep us brewing success. What You’ll Do POS System Implementation & Configuration Spearhead the deployment of POS systems in new and existing stores, ensuring every setup is spot-on. Configure POS software for payment processing, inventory tracking, and reporting—customizing it to fit our needs. Integrate POS systems with third-party tools like accounting software, CRM, and loyalty programs for a seamless operation. Technical Support & Troubleshooting Be the go-to expert for POS issues, quickly diagnosing and fixing hardware, software, and network glitches. Partner with vendors and IT crews to solve tricky problems and keep our systems humming. Training & User Empowerment Train store managers and staff to master POS features, turning them into confident users. Craft clear guides, manuals, and FAQs to make system use a breeze. Provide ongoing support to keep operations smooth and customer service stellar. Analyze POS performance and suggest upgrades to boost efficiency and accuracy. Ensure our systems meet security standards and company policies, keeping data safe. Spot ways to automate tasks and sharpen reporting for smarter business decisions. Team up with Operations, IT, and Finance to align POS capabilities with our goals. Deliver reports on system performance and sales data to spark strategic wins. Help evaluate new POS tech to keep us ahead of the game. Who You Are Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. Experience: 2+ years in POS system implementation, IT support, or retail operations. Technical Skills: Hands-on expertise with POS platforms like PAR Technology, Lightspeed, Square, Toast, or similar. Solid know-how in network setups, database management, and payment integrations. Advanced skills in Excel, Google Workspace, and reporting tools. Language: Advanced English (B2/C1)—key for technical communication and training. Bonus: Experience in retail or food & beverage operations. Interpersonal Strengths: A problem-solver who thrives on cracking technical challenges. A clear communicator and trainer who simplifies complex systems. Detail-focused with the ability to juggle multiple projects seamlessly. A proactive collaborator always ready to improve processes. Why Join Us? This is your shot to shape the future of a global brand with the latest POS tech. You’ll work with passionate teams, see your impact in every store, and grow your skills with ongoing training and development. Ready to brew something amazing with us? We’re excited to meet you! How to Apply Send your resume to [email protected] #J-18808-Ljbffr