1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Candidates must be located in Medellin, working in client's corporative site. Open to work hybrid/onsite Project Description At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace. Client Success Managers (CSMs) deliver revenue growth in one or more client accounts. They are the key representative of the Consulting & Engineering Services (CES) organization for their clients and coordinate all CES activities and personnel within their account(s). CSMs are core to the development and delivery of CES strategic objectives and financial goals. Responsibilities • Assist in the day-to-day delivery of assigned client accounts. • Support the Account Delivery Manager in ensuring efficient account operations. • Work closely with clients to understand their needs and assist in meeting their goals. • Contribute to budget management and cost control for the accounts. • Assist in tracking key performance metrics and objectives. • Stay informed about industry trends and their impact on account strategies. • Address account-related issues and escalate as needed. • Provide regular status updates on account performance. Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience. • Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role. • Experience with Profit and Loss Reports and control. • Proven experience in account delivery and leadership roles. • Proficiencies in strategic planning, client relationship management, and team leadership. • Continuous learner that stays abreast with industry knowledge and technology. Other Qualifications: • An advanced degree in a relevant field is a plus. • Relevant certifications such as PMP (Project Management Professional) is a plus. Languages Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology, Engineering, and Business Development Industries IT Services and IT Consulting and Software Development Referrals increase your chances of interviewing at DXC Technology by 2x Get notified about new Customer Success Manager jobs in Medellín, Antioquia, Colombia . Customer Success Manager, Scaled Accounts Customer Success Agent / On-Site Medellin We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr