Vacancy Description We are looking for a bilingual professional for the position of Bilingual Process Analyst. This role is key to our mission of providing high quality financial solutions for our clients in the US. Responsibilities: - Requirements Fulfillment: Ensure efficiency and compliance in processes. - Process Documentation and Optimization: Analyze, design and document processes to improve efficiency. - Quick and efficient solutions: Implement improvements that optimize service quality. - Financial Analysis: Collect and analyze customer information to ensure document compliance. - Credit Process Consulting: Guide clients through the mortgage process. - Understanding Needs: Understanding clients' financial goals for personalized service. - Teamwork: Collaborate with teams in Colombia and the U.S. to achieve credit approval. - Contribution to Decisions: Provide input in the approval or denial of credit. Requirements: - English C1 (fluent) - Education: Finances, Business Administration or related career. - Experience: 2 years in accounts and financial product data management. - Knowledge: Sales funnels, CRM, credit analysis, advanced management of Encompass. - Skills: Attention to detail, organization, self-discipline, quick learning and active listening skills. Benefits: - Competitive salary - Opportunity for growth - Dynamic and collaborative work environment Requirements to apply for the vacancy Experience: Minimum 2 years Level of studies: Professional up to specialization/master's degree City of residence: Medellín, Antioquia, Colombia Salary: $2,200,000 to $3,500,000