Job Description This position provides technical and functional development across all technologies associated with the University's Salesforce and Marketing Cloud platforms. It engages with business stakeholders to gather/analyze requirements and maps them to solutions that leverage Salesforce and Marketing Cloud's software functionality; and to demonstrate Salesforce and Marketing Cloud development capabilities to solve business problems and produce supporting documentation. Key Responsibilities - Provides operational support, including administration of Salesforce CRM and Marketing Cloud systems, to ensure they are running and maintained in keeping with institutional standards and best practices. - Supports ongoing requests for enhancement and optimization, aligns and prioritizes development tasks with the needs of stakeholders. - Acts as a point of business process and technical expertise related to Marketing Cloud email and CRM, providing guidance to the business regarding email and CRM solution design and implementation. - Acts as a point of technical expertise related to Marketing Cloud and Salesforce CRM systems capabilities and related technology. - Supports ongoing development within an agile, iterative development methodology and contributes to all phases of the software development lifecycle. Requirements - Bachelor's degree and 2+ years of experience, which must include a minimum of 1+ years of experience developing applications for the Salesforce and Marketing Cloud platform, or the equivalent combination of education and experience with a minimum of 1+ years of experience developing applications for the Salesforce and Marketing Cloud platform. Preferred Qualifications - Proven experience as a Salesforce Developer, with a strong focus on Marketing Cloud. - Salesforce certifications, such as Salesforce Certified Marketing Cloud Developer, are highly desirable. - Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs. - Experience with Marketing Cloud tools, including Email Studio, Journey Builder, Automation Studio, and Mobile Studio. - Strong understanding of CRM concepts and best practices. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. Certifications/Licenses Salesforce Certified Marketing Cloud Developer