Hiring Department The Department of Neurosurgery at the University of Missouri Job Description The Department of Neurosurgery at the University of Missouri is seeking an Office Support Assistant IV. This role involves assisting with scheduling for Neurosurgery patients and providing high-quality customer service. Job Duties Answer patient-related calls, ensuring clear communication with providers and staff. Manage the referral queue, coordinate appointments, and handle related paperwork. Arrange discharge appointments, including scheduling tests and coordinating with other services. Provide excellent guest relations, offering patients information and directions. Manage patient films and upload them to the radiology system; send reports and correspondence to physicians. Sort and distribute mail. Greet visitors and direct them appropriately. Perform other duties as assigned. Shift Monday - Friday, 8:00 a.m. to 5:00 p.m. Minimum Qualifications High school diploma or equivalent with at least 5 years of relevant experience. Preferred Qualifications Knowledge of Revenue Cycle and Powerchart is preferred but not required. Evidence of increasing responsibilities in a professional office setting. Anticipated Hiring Range $18.00 - $22.00; Grade: GGS-006; University Title: Office Support Assistant IV. Internal applicants can verify their title via the Talent Profile in myHR. Application Materials Complete the online application and submit a resume. Benefit Eligibility This position qualifies for university benefits, including health plans, retirement, paid leave, disability coverage, parental and caregiver leave, and educational discounts. More information is available at https://www.umsystem.edu/totalrewards/benefits . Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. ADA accommodations can be requested by calling 573-884-7278. #J-18808-Ljbffr