At AgileEngine, you're free to build your own team of A-players and choose out of 70+ available projects the one you'd like to work on. Join the squad of top-3% software experts who make a difference through off-the-wall solutions. **What is required?** - Excellent verbal, written communication and presentation skills in English - years of hands-on experience in the IT industry as a PM, PO, Account Manager, HR or other role - Deep understanding of the IT industry, markets and trends; - Experience in working with international clients/teams and a passion for exceptional customer service; - Ability to understand business and customer requirements, prioritizing issues and escalating as required; - Strong skills in leadership, negotiations, and people management; - You are a quick and eager learner, self-driven and self-organized. **What will be a plus?** - Previous experience in sales/account management; - IT Project management experience; - Good understanding of engineering practices, methodologies, and tools; - Experience with CRM software, MS Office, Google Docs, and Task Tracking systems **What you will do**: - Build and maintain strong, long-lasting customer relationships with new and existing clients at the company; - Understand client needs, help match needs with company capabilities, and manage expectations; - Ensure a high level of client satisfaction, obtaining both structured and informal feedback on a regular basis; - Build, manage, and grow assigned key accounts and world-class project teams; - Lead and supervise multiple accounts at the same time; - Identify, report, and resolve possible conflicts or problems; - Mentor, manage and foster team members development and growth; - Explore additional business opportunities and drive future business through quality results **What we offer**: - Good compensation package, highest salaries on market - Interesting projects and challenging tasks - Comfortable work schedule - Zero bureaucracy - Friendly team with great corporate culture and mentorship - US democratic management style - Opportunities for self-realization, professional and career growth - Corporate events and activities - Professional seminars and training **Job Types**: Full-time, Contract