Job ID: R44764 **Associate Global Forwarding Agent** Primary Location: Bogota Colombia **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consist of, but are not limited to, the following: **Maintain Operational Excellence**: - Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo - Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements. - Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc. - Learn and understand pricing. Complete low to medium complexity customer quotes **Facilitate Relationships**: - Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors - Promote a positive working relationship for all team members - Understand and learn to leverage CHR's network of departments, support teams and leadership. **Other Activities**: - Ensure customer SOPs are maintained and adhered to - Other duties or responsibilities as assigned according to the team and/or country specific requirements **QUALIFICATIONS** Required: - High school diploma or GED - Basic proficiency in Microsoft Office Suite of programs Prefer r ed: - Associate's or bachelor's degree from an accredited college or university - Strong communication, prioritization, and multi-tasking skills - Proven c ritical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs - High level of attention to detail - Values a diverse and inclusive work environment **Disclaimer**: - This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role. **Your Health, Wealth, and Self** Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits: - Private Medical Insurance - Life Insurance - Funeral Insurance - Paid Time Off to Volunteer in Your Community **Equal Opportunity Employer** C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.