It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. Lead and optimize the national Sea Logistics strategy, ensuring excellence in customer service and sustainable business growth. As the National Sea Logistics Manager, you will be responsible for overseeing the national P&L, coordinating teams across all branches, and enhancing the customer experience throughout the supply chain. Additionally, you will drive strategic initiatives that improve operational efficiency and support field sales teams in achieving the highest service standards. How you create impact Empower and optimize the performance of local Customer Care teams, ensuring exceptional service and sustainable growth. Drive customer satisfaction, retention, and reactivation through close collaboration with key operational and commercial stakeholders, along with the Sea Logistics leadership. Prepare, document, and track quotations for existing businesses, ensuring alignment with the pricing strategy. Ensure the integrity of customer contact information, service details, and system updates, including reports for SME customers. Guarantee that the team conducts client visits at least twice per week and records all interactions in the system. What we would like you to bring Extensive knowledge in supply chain management, with a specialized focus on Sea Logistics Proven track record of leading initiatives successfully from planning to execution. Strong expertise in P&L management, with a strategic approach and a results-driven mindset. Advanced proficiency in English, both written and spoken. What's in it for you Are you ready to lead, innovate, and elevate customer experience in Sea Logistics? As National Sea Logistics Manager, you’ll drive excellence in service, optimize national operations, and shape the future of logistics. From empowering Customer Care teams to overseeing P&L and driving strategic initiatives, this role is your opportunity to make a lasting impact. If you thrive in a dynamic environment, have a keen eye for business growth, and want to work at the crossroads of strategy and customer engagement, this is your chance to steer the industry forward. Are you ready to set sail? Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. #J-18808-Ljbffr