Job summary Join the front line of support as a Customer Service Representative. As a vital team member, you'll go beyond merely answering calls; you'll handle vital inquiries, boost sales, and ensure customer satisfaction. Responsibilities - Dive into the dynamic world of customer service by managing incoming calls and inquiries, resolving issues, and contributing to our growth by generating sales leads that evolve into new customers - Be assertive Your role involves identifying and assessing customer needs, ensuring their journey with us is seamless and gratifying - Seize the opportunity to transform each interaction into a potential sales opportunity - Build long-lasting relationships and trust through engaging and open communication - Use the latest methods and tools to provide accurate and complete information - Challenge yourself to meet personal and team sales targets, all while handling customer complaints with efficiency and offering solutions within set time limits - Ensure meticulous record-keeping, streamlined account processes, and thorough documentation - Adhere to communication procedures, guidelines, and policies, and take that extra mile to truly engage and delight our customers Skills - Proven customer support experience or experience as a Client Service Representative - Communication skills, strong phone contact handling skills and active listening (Verbal and written) - Stress and time management skills - Negotiation skills - Track record of over-achieving quota - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Ability to multitask, prioritize, and manage time effectively Benefits - We believe in your talent, and we recognize your worth - Be part of a multicultural team and develop your skills - Access valuable growth opportunities and strengthen your career path by working with top U.S.-based companies - Collaborative and inclusive organizational culture - A dynamic work environment where you can connect, learn, and grow within our vibrant community - Competitive Salary: Enjoy a high and competitive salary package that recognizes your skills and contributions - Work-Life Balance: Benefit from a 40-hour workweek, promoting a healthy work-life balance - Paid Time Off: Take advantage of 2 days off per year to recharge and focus on personal well-being Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora