Job summary Supports training initiatives, operational audits, and quality assurance efforts related to the company's Global TMS platform. This role plays a key part in ensuring operational consistency, system utilization, and compliance with company processes. Responsibilities - Assist in developing, updating, and delivering training modules for new hires and existing staff - Support BPO training efforts by ensuring team members receive accurate, role-specific instruction - Facilitate one-on-one coaching and group training sessions, both in-person and virtually - Help maintain and customize training materials to align with company processes and departmental needs - Contribute to monitoring training effectiveness through assessments and feedback mechanisms - Serve as a point of contact for ongoing support and continuous improvement - Participate in routine operational audits to ensure accuracy, compliance and efficiency - Collaborate with department managers to address gaps and implement corrective action - Track recurring issues and propose long-term solutions for process improvements - Support the integration of future acquisitions that meet the company's quality standard Qualifications - Minimum 1-3 years of Cargowise experience within a global logistics organization - Must have or be willing to be Cargowise certified in applicable transportation modules (Air, Ocean, Truck, Import/Export) - Solid understanding of International Freight operations (Air, Ocean, Import/Export) - Interest in training, coaching, or instructional experience (Air, Ocean, Import/Export) - Familiarity with SOP development and quality assurance protocols - Strong communication, presentation, and interpersonal skills - Analytical mindset with strong attention to detail - Ability to identify and resolve problems promptly; gather and analyze information skillfully; and develop alternative solutions - Ability to organize and manage multiple priorities - Inspires the trust of others; works with integrity and ethically; upholds organizational values - Proficient in Windows and Microsoft Office Suite Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora