To manage and optimize the overdue accounts recovery process by developing and executing effective collection strategies. The goal is to minimize credit losses while maintaining respectful and professional relationships with clients. 📚 Education Areas - Business Administration - Finance - Social Sciences and Humanities 🧠 Knowledge & Skills Required - Negotiation and collection techniques - CRM and portfolio management software - Microsoft Office (especially Excel) - Data analysis - Knowledge of collection laws (e.g., FDCPA if applicable) - Accounts receivable management - Customer service and conflict resolution ✅ Key Responsibilities - Monitor and analyze accounts receivable to identify overdue balances and at-risk accounts. - Contact clients via phone and email to negotiate payment plans and settlements. - Investigate and resolve billing disputes and payment discrepancies. - Develop and implement tailored collection strategies based on debtor profiles. - Maintain accurate records of all collection activities and client communications. - Prepare and present regular reports on portfolio status and KPIs. - Collaborate with sales and customer service teams to resolve payment issues. - Recommend accounts for legal action or external collection when necessary. - Ensure compliance with internal policies and external regulations. - Contribute to continuous improvement of collection processes. 🛡️ General Responsibilities - Follow occupational health and safety policies. - Take care of your physical and mental health. - Report any risks, incidents, or accidents immediately. - Maintain confidentiality and integrity of company and client information. - Participate in safety inspections, training, and action plans. - Support data protection policies and disciplinary processes when needed. 📩 Ready to join our team? Apply now and help us build a stronger financial future! Habilidades Ingles Cobranzas Servicio al cliente ¡Ten cuidado con el fraude! Magneto y sus empresas aliadas nunca te pedirán dinero a cambio en un proceso de selección. Ten cuidado, revisa bien la vacante y si ves algo sospechoso repórtalo. Requisitos para aplicar a la vacante: Experiencia: 3 años de experiencia Nivel de estudios: Técnico hasta Especialización/ Maestría Salario: Salario a convenir Aplicar Compartir vacante en: Empleos similares: Búsquedas de empleo más frecuentes Ver Más (27) Síguenos: Magneto Global S.A.S, todos los derechos reservados Personas Crear cuenta Magneto Corporativos Magneto Negocios Otras soluciones Legal Vinculado a la red de prestadores del Servicio Público de Empleo. Autorizado por la Unidad Administrativa Especial del Servicio Público de Empleo según