You are the first impression that our clients get, so it is imperative that you have/are: · Excellent communication and interpersonal skills · A positive attitude and willingness to see the intake process through from inception to completion · Goal oriented, organized, and tech savvy · Minimum of a full year of sales experience · Experience working in a law firm is a plus but not required Your duties and responsibilities: · Nurture leads by following up with potential clients · Send retainer agreements · Follow up with clients and answer questions · Facilitate client-onboarding process · Set up new client files · Ensure client satisfaction · Communicate with clients and update client portals Bonus if you have: · Lead Docket and/or File Vine experience · Previous intake experience · A smile in your voice Benefits Include: - Weekly bonus and incentive plan - Paid holidays - PTO - Positive work environment - Monday–Friday 5pm to 10 pm EST - Saturday-Sunday 8am-5pm EST This is a great opportunity for the right person. Send in your resume, and in your cover letter, please include what part of the job sounds most appealing to you. Tipo de puesto: Tiempo completo Horas previstas: 40 por semana Application Question(s): - What is your desired hourly pay? Experience: - Customer Service: 1 year (Required) Language: - English (Required)