Job summary ARRISE, a leading supplier of player-favourite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. This role is with the ARRISE group. What we offer in exchange: - Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips. - Competitive salary. - International work environment. - Opportunities for advancement to higher positions in online casino. As soon as our operation goes live: - Home & Emergency Medical Assistance Plan - Free daily lunch - Gym Responsibilities - Maintaining supervision on Supervisors and Shufflers. - Follows and supervises the updates and amendments concerning the Shuffling procedures. - Provide the highest standards of professionalism and politeness towards the live casino audience. - Flexible attitude to changing priorities, including changes to shifts and covering colleague absences if required. - Attend training courses/workshops as required and strive to continually improve his/her own technical skills. - To keep in order documentation for audit. - To carry out any other duties that may be reasonably requested from time to time. - Transmits to the management the player's impression regarding their game experience. - Suggests measurements of improving the player's experience. - Active participates in reaching the company's targets. - Mentoring and guiding subordinates that are members of their teams. - Guide the new hired throughout the Probation Period - Engage the senior dealers and guide them to become reliable mentors. - Keeps track of subordinates and proactively works aiming to improve their KPIs and work ethics. - Promptly decides measures to be taken to address unacceptable situations. Supports and offers feedback regarding any ongoing personal development plans made by the Line Manager. - Reports to hierarchic superiors any kind of relevant feedback regarding subordinates and their needs. - Holds practice sessions with the subordinates to improve their general performance. - Ensures that subordinates have all the necessary knowledge regarding current standard operating procedures. - Ensures that all the Internal Regulations are fully followed by all their subordinates and by all the members of the Department. - Actively works on self-development and to enhance all subordinate's knowledge, according to the line manager's vision. - Respecting the rules of the games and operating in compliance with the company's standards and regulations. - Leading workshops, training sessions and other activities that aim for company's growth, excellency, and performance. - The Shuffler TM is entirely responsible for the whole shift, when he is alone on the shifts if more SH TM on the same shift, they share the responsibilities of the entire Shift, including DV, Shufflers, Senior Shufflers, and Shuffler Supervisors. - Update Team manager templates as per latest updates. - Propose promotions and interviews. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora