[IB-342] | FIELD SERVICE ENGINEER

Alfa Laval


If you have had previous field service experience, or this is your career interest and are looking for a new challenge, join our team of Field Service Engineers! o Responsible for executing maintenance and minor repairs on standard products at the customer site as well as through our Digital Service Center (located in Funza, Colombia). - Investigate and resolve technical problems on standard products at the customer site as well as through our Digital Service Center (located in Funza, Colombia). - Preparation of the service job to execute/resolve at the shortest possible time. - Follow up on actions and promises made to customers. - Write service report on site and get it signed by the customer. - Update service execution IT system with relevant information. - Report unsafe practices, and incidents and work for continuous improvement. - Capture Installed Base on site and communicate sales opportunities to the sales organization. - Proactive recommendation to customers for purchase of spares. - Execute service in our Service Centre if required (located in Funza, Colombia). **Requirements**: - Engineering degree (mechanical or electrical). - Specific technical knowledge: - Heat exchange. - Separation. - English intermediate (understands and can have written and verbal interactions). - Travel availability 80%

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