**Responsibilities**: - Understand customer needs and requirements. - Address the customer’s inquiries regarding tech support **Qualifications**: - C1 in English. - Full time availability. - Prior experience in tech support, or related call center experience, preferred. - Professional in engineering or related - Intermediate math skills - Excellent verbal and written communications skills, attention to detail, experienced problem solver, strong listening, ability to multi-task, and manage time effectively. **About the job**: - 100% on-site vacancy Cll 93 #19-58 - Indefinite term contract - Schedule (Monday to Saturday) 47h - 2 weeks of training - Basic salary 2.800.000 + commission 200 COP + tenure bonuses (from first 3 months to first 3 years) + Health insurance (After three months) + Laika membership (Upon availability) + Netflix/ Spotify (Upon availability) **Job Types**: Full-time, Permanent Pay: $280,000,000 per month Idioma: - inglés B2 (Obligatorio)