Miami Yacht Connect specializes in providing unforgettable luxury yacht experiences in the heart of Miami. We are seeking a highly organized and proactive Virtual Assistant to join our team, helping to ensure seamless operations and exceptional customer service to our different stakeholders. As a Virtual Assistant, you will play a key role in supporting the administrative, operational, and customer service functions of Miami Yacht Connect. You’ll be the bridge between our brokers, crew, and internal team, ensuring every charter runs smoothly. Responsibilities: Broker Communication: Respond promptly to brokers inquiries within the group chats we set, providing information about yacht availability, pricing, and services. Scheduling and Coordination: Maintain and update the yacht booking calendar, ensuring all reservations are accurate and up-to-date. Document Management: Prepare and process contracts, invoices, and other necessary paperwork for charters. Crew Coordination: Communicate with yacht crews to confirm schedules, special arrangements, and other details. Database Maintenance: Organize and update the different databases, workspace and apps as instructed. Problem-Solving: Quickly address and resolve any scheduling conflicts, operational issues, or broker concerns. Qualifications: Proven experience as a Virtual Assistant, Administrative Assistant, or similar role. Strong written and verbal communication skills (English B2 minimum). Highly organized with exceptional attention to detail. Ability to multitask and prioritize in a fast-paced environment. Familiarity with the luxury or hospitality industry is a plus. Self-motivated and capable of working independently. Only apply if you are in Cali, Colombia. What We Offer: Opportunity to work with a dynamic and passionate team. Competitive pay with additional performance-based incentives and bonus. If you’re a proactive, detail-oriented individual with a passion for providing top-tier service and have availability, we’d love to hear from you! Please send your resume and a brief cover letter explaining why you’d be a great fit for Miami Yacht Connect to [email protected]. Our team will be more than happy to reach out to you, kind regards! Seniority level Entry level Employment type Full-time Job function Administrative #J-18808-Ljbffr